We’re here to answer all your roofing questions!
At Hammer Time Roofing, we know your roof is one of the most important elements of your property’s exterior, and we understand you may have questions about your roof, our services, and our team. Below are answers to some common questions we get asked. We also encourage you to contact us directly if the information you need is not included here.
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What roofing services do you offer?
We offer roof installation, inspection, repair, and replacement services for homes and businesses, as well as offer assistance with roof insurance claims. You can also turn to us for select gutter and siding services.
What are your regular business hours?
We are available Monday through Friday from 8:00 AM to 6:00 PM, as well as on Saturdays from 8:00 AM to 12:00 PM. If you need urgent roofing services, we do offer emergency services outside of our regular business hours.
Do you offer free estimates?
Yes, our team offers no-obligation, free estimates for all services.
How do I get started on an estimate for my project?
You can call our office directly at (336) 847-9528 or fill out our online contact form to schedule an estimate appointment with a member of our team.
Do you offer any warranties for your roofing work?
Yes, we stand behind our roofing work with a Lifetime Workmanship Warranty for all roof installations. We also use high-quality materials from trusted manufacturers, which typically come with their own material warranties.
Why should I choose you as my roofing company?
As a locally owned and operated roofing company, we bring over 20 years of industry knowledge and area expertise to each project. We distinguish ourselves from competitors by using high-quality installation methods like hand-nailing whenever possible, and we also proudly hold prestigious recognition from trusted manufacturers like CertainTeed for the quality of our work. All our installations are backed by a Lifetime Workmanship Warranty to ensure you have complete peace of mind.
How long have you been in business?
We have been serving the area for over 20 years, and our team brings decades of industry knowledge and expertise to any project, large or small.
Do you offer commercial and residential services?
Yes, we provide a complete range of roofing services for residential and commercial properties, as well as select gutter and siding services.
What is a hand-nailed roof, and why is the method so important?
How long does a complete roof replacement typically take?
The duration of your roof replacement will depend on several factors, including the size, complexity, and pitch of your roof, as well as the materials being used. In general, a standard-sized home can be done in just a few days – our team will give you a more exact estimate once we have the details of your project.
How do you manage cleanup during a roofing project?
We prioritize cleanliness from the start and work hard to protect your landscaping and property during all roofing projects. We conduct a meticulous cleanup that includes magnetic sweeps to ensure all old materials and stray nails are removed from your property before we complete the job.
What is the first thing I should do if my roof is damaged during a storm?
The most important thing is your safety, so stay inside if the weather is still bad, and never venture out onto the roof yourself. Once the weather has cleared, contact us as soon as possible for a roof inspection – our team will assess the damage, assist with documentation for an insurance claim, and provide temporary repairs if needed to prevent further damage while we prepare for a more permanent solution.
Do you assist with insurance claims for roof damage?
Yes, we specialize in helping clients navigate roof damage claims. We will thoroughly document all damage and can assist you as you are working with your adjuster to ensure your claim is processed as smoothly as possible.
What type of storm damage can you repair?
We specialize in storm damage repairs, including wind damage that tears or loosens shingles, water damage and leaks, and hail damage.
When should I schedule a roof inspection?
You should always schedule an inspection after severe weather events. Additionally, we suggest annual inspections to help identify minor issues before they can develop into serious problems that require extensive repair.
How do I know if I need a roof repair or a replacement?
For isolated damage that is present on less than 30% of your roof and is non-structural in nature, a repair is generally sufficient to restore the integrity of your roof. If there is widespread damage, significant granular loss, or if the roof is nearing the end of its predicted lifespan, a replacement is the better option. We conduct a thorough inspection to determine the best course of action.
What types of siding do you install?
We install high-quality vinyl and cement board siding.
Do you offer seamless gutters?
Yes, we specialize in seamless gutter installation, customizing the gutters to your property and ensuring a proper fit and installation.
If I am getting a new roof, should I also replace my gutters?
We often recommend replacing your roof and gutters at the same time to ensure the new systems work seamlessly together and are aligned properly. However, if your existing gutters are in good condition and will integrate with your new roof, leaving them may be an option.